1 Introduction
Welcome to e2bet live. This privacy policy explains what information we collect, why we collect it, and how it is used and protected. By using our platform, you are agreeing to the terms of this privacy policy.
We believe transparency is the foundation of trust. That's why e2bet live's Privacy Policy is written in plain, straightforward language — so every member can understand exactly where their data goes and how it's used. No complex legal jargon, no hidden terms.
This privacy policy is part of our Terms and Conditions Reading both together will give you the full picture. If you have any questions, feel free to reach out to our support team directly.
2 What Information We Collect
E2bet live only collects information that is genuinely necessary. Requesting unnecessary data goes against our policy. Below is a detailed breakdown of what information is collected and in which situations:
Information collected at registration:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account communications and security alerts |
| Financial Information | Mobile Banking Number (Mobile Pay/Nagad/Rocket) | Payment Processing |
| KYC Information | Copy of national ID card or passport | Mandatory Identity Verification |
Automatically Collected Information:
- Device Information: Device model, operating system, browser type, and version.
- Network Information: IP address, connection type, and internet service provider name.
- Usage Information: Pages visited and time spent, buttons clicked, and betting history.
- Location Data: Approximate geographic location (country and city level only, not precise GPS).
- Cookies & Tracking: Session tokens, preference cookies, and analytics data.
3 Use of Information
All data collected at e2bet live is used solely for specific, legitimate purposes. Under our privacy policy, no information will be used for unauthorized reasons. The primary uses are:
- Account Management: Completing registration, securing login, and sending account-related notifications.
- Payment Processing: Processing deposit and withdrawal transactions and maintaining financial transaction history.
- Identity Verification: To complete the KYC process and prevent access by minors.
- Fraud Prevention: To detect suspicious activity and identify duplicate accounts.
- Service Improvement: To analyze user experience and improve the platform.
- Relevant Offers: To send you bonus and promotional offers tailored to your preferences (you may opt out of these notifications at any time).
- Legal Compliance: To provide required information to regulatory authorities and to comply with anti-money laundering laws.
- Support Services: Using previous contact history to resolve your issues faster.
If your information needs to be used for any purpose beyond those listed above, your separate consent will be obtained. e2bet live never uses your data for advertising profiling or political purposes.
5 Security Measures
E2bet live uses industry-leading technology to keep your data secure. This security framework is at the heart of our privacy policy.
- SSL Encryption: All data transmission across the website and app is secured with 256-bit TLS/SSL encryption.
- Two-Factor Authentication (2FA): Additional security is ensured through OTP verification at login and during withdrawals.
- Encrypted Storage: All sensitive data stored in our database is kept in an encrypted state.
- Regular Security Audits: Regular cybersecurity audits are conducted by third-party experts.
- Firewall & DDoS Protection: Advanced server-level firewalls and cyber attack prevention systems are in place.
- Staff Training: All e2bet live staff receive regular data protection training and are bound by strict confidentiality agreements.
6 Cookie Policy
The e2bet live website uses cookies — small text files stored in your browser that help improve your experience on the platform. Our privacy policy maintains full transparency regarding how cookies are used.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, cart data | Cleared at end of session |
| Preference Cookies | Remembering language, theme & display preferences | 1 Year |
| Analytics Cookies | Analyzing page visits and usage patterns | 6 Months |
| Functional Cookies | Reducing load times and improving performance | 3 Months |
All cookies except essential ones can be disabled through your browser settings. Turning off certain cookies may reduce some platform functionality, but you will still be able to log in and place bets without any issues.
7 Data Retention Period
E2bet live does not retain data beyond what is necessary. In accordance with our privacy policy, information is deleted or anonymized once its designated retention period expires.
- While your account is active: All personal and transactional data is retained on record.
- After Account Closure: Financial transaction records are retained for up to 5 years as required by law.
- KYC Information: Verification documents are retained for 3 years after account closure.
- Support Records: Customer support conversations are retained for up to 2 years.
- Marketing Data: Deleted immediately upon your objection.
8 Your Rights
Under e2bet live's privacy policy, you have a number of important rights regarding your data. Contact support at any time to exercise these rights.
To exercise any of the rights listed above support@e2betlive.clickPlease email us at the address provided. Requests will be handled within 30 days of receipt.
9 Protection of Minors
E2bet live is strictly for users aged 18 and above. The protection of minors is a top priority across our privacy policy and all platform guidelines.
- Age verification is mandatory at registration. Any attempt to register by someone under 18 will be rejected.
- A national ID is verified as proof of age during the KYC process.
- We do not collect any personal information from individuals under the age of 18.
- If a parent suspects their child has opened an account, please contact support immediately — the account will be closed without delay.
10 Privacy Policy Updates
E2bet live may update this privacy policy when needed. Revisions may be made due to service improvements, new legal requirements, or changes in technology.
- Members will be notified by email or SMS prior to any significant changes.
- Updated policies take effect 14 days after publication.
- The date of each revision will be noted under the "Last Updated" section at the top of the page.
- Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.
If you'd like to receive email notifications about policy updates, simply contact our support team to request it. We want to make sure you're always up to date with the latest information.
11 Get in Touch
For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We're here to help and take every message seriously.
Responses are typically provided within 24 hours.
Click the chat icon on any page of the platform.
After you submit a privacy-related complaint, we will investigate and provide a detailed response within 30 days. For urgent matters, an initial response will be given within 24 hours.
Your data is safe — get started today
Your privacy is fully protected at e2bet live. Register safely and enjoy the best betting experience in Bangladesh.